Support

Service Support Delivery Model

The Trickle Down Effect of Efficient Management

Robust 120 days inventory planning cycle at Central Warehouse in Mysore Inventory of more than 1000 types of toners and spares:

  • To support multiple brands and types of printers
  • To ensure device uptime

Internal Quality Checks:

  • To ensure high quality output and user satisfaction

Sourcing from strategic International / Domestic Suppliers:

  • To ensure Quality and Competitive Cost
  • 16 Warranty Stockiest – Monthly inventory of toners / spares across multiple states in the country ensuring timely supplies.
  • 92 Service Centre Locations with Service Network across 1500 locations – Widely spread support reaching remotest locations and managing multiple types of printers.
  • Managing more than 16000 printers for more than 600 clients.
  • Single Window Solutions with a Toll free number for call logging options
  • Providing SLA based contracts and complete Peace of Mind.

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